Usban General Trading – Sustainable Future Begins Here

OVER 10 YEARS OF EXPERTISE

Usban Metal Trading is the largest Metal recycling Facility. We operate at a capacity of 100,000 MT of shredded steel scrap.

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Find The Perfect Help Offerings For Your Business

Obtain adaptable HelpDesk software with essential ticketing functionalities. Customize it easily and integrate it with other solutions as needed.

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Trusted by recycling companies

Features That Simplify The Ticketing Process

Explore features that enhance team synergy, streamline ticket management, and increase productivity.

Instantly Automate Your Tasks

Eliminate repetitive customer service tasks with easy-to-configure automation, boosting efficiency.

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Handle All Customer Communications

Utilize strong messaging and ticket updates to provide customers with the exceptional support they deserve.

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Work Together With Your Team Members

Establish specialized teams based on language, location, or expertise to collaboratively resolve customer issues anytime, anywhere.

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Discover Why Our Help Desk Excels

Resolve all customer inquiries efficiently and securely at the service desk, ensuring seamless and top-notch assistance.

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What Our Customers Say

Witness firsthand the user appreciation for our uncomplicated ticketing system in their daily activities.

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User-friendly, Responsive Support.

“Zenix Help Desk’s user-friendly interface and responsive support team make them our preferred choice for technical assistance.”

David Wilson

Technology Enthusiast

Employees Focus, Support Clicks.

“Thanks to Zenix Help Desk, our employees can focus on their work with confidence, knowing that technical support is just a click away.”

Emily Brown

Office Manager

One Plan Full Of Advanced Support Options

Explore our comprehensive help desk services, ensuring seamless IT support and swift resolution to keep your operations running smoothly.

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We will grant you full access to the Business plan. No credit card is required

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Team Plan

All the features you need

$156

/months

Includes Everything You Need:

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Looking For An Enterprise Solution?

We offer custom contracts with a dedicated account manager, white labeling, and data migration assistance.

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How can I contact the help desk?

You can contact the help desk via phone, email, or through our online support portal, available 24/7 for your convenience.

What types of issues can the help desk assist with?

Our help desk can assist with a wide range of technical issues including software troubleshooting, hardware problems, network connectivity, account access, and general IT support.

Can the help desk assist remotely?

Yes, our help desk can provide remote assistance using secure remote access tools to troubleshoot and resolve issues directly on your device.

What are the help desk's hours of operation?

The help desk operates 24/7 to ensure you receive timely support whenever you need it, including weekends and holidays.

Is there a way to check the status of my support request?

Yes, you can check the status of your support request through our online support portal or by contacting the help desk directly for updates.

Frequently asked questions

Discover our help desk FAQs to learn how we efficiently address your technical issues, ensuring you receive the support needed to stay productive and focused.

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